Customer Experience Associate
TD • new westminster, Canada
Role Description
Job Title
Customer Experience Associate
Work Location
New Westminster, British Columbia, Canada
Hours
15
Line Of Business
Personal & Commercial Banking
Pay Details
$22.50 - $28.33 CAD
Job Summary
TD Canada Trust is the frontline of TD Bank, focusing on building deep customer relationships. The Customer Experience Associate works at a branch, performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
- Process financial transactions such as deposits, withdrawals and bill payments according to standardized procedures.
- Understand customer needs and recommend banking solutions, exercising discretion with confidential matters.
- Respond to and resolve customer concerns, escalating non‑standard activities as necessary. ...