Customer Experience Associate - Parkdale & Stewart, Brockville, ON - 26.25 hours/week
Scotiabank • brockville, Canada
Role Description
Requisition ID:
About the Role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Key Responsibilities
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long‑standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Role Expectations
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain co...