Customer Experience Manager at Victoria’s Secret
Victoria's Secret • windsor, Canada
Role Description
Elevate customer satisfaction as a Customer Experience Manager with Victoria’s Secret & Co. Lead the sales team, enhance visual standards, and drive revenue growth through exceptional service.
This managerial position reports to the Store Manager, focusing on top-line sales and team development. You'll coach your team members, manage performance, and ensure merchandise availability while maintaining operational excellence. Your role will connect with all store associates, fostering a culture of collaboration and service.
Key Responsibilities:
• Lead team sales and demonstrate company values
• Coach associates to enhance performance and service
• Maintain visual merchandising standards across the store
• Manage payroll and labor hours effectively
• Collaborate with Sales Leadership for seamless operations
Requirements:
• Proven experience in retail management or customer service
• Strong leadership and coaching skills
• Ability to manage labor hours and ...
This managerial position reports to the Store Manager, focusing on top-line sales and team development. You'll coach your team members, manage performance, and ensure merchandise availability while maintaining operational excellence. Your role will connect with all store associates, fostering a culture of collaboration and service.
Key Responsibilities:
• Lead team sales and demonstrate company values
• Coach associates to enhance performance and service
• Maintain visual merchandising standards across the store
• Manage payroll and labor hours effectively
• Collaborate with Sales Leadership for seamless operations
Requirements:
• Proven experience in retail management or customer service
• Strong leadership and coaching skills
• Ability to manage labor hours and ...