Customer Experience Service Agent (2-month contract)

Our client, a municipal organization, is seeking a candidate for a 2-month assignment as a Customer Experience Service Agent (2-month contract).

Work location: Montreal

Salary: $25.87

Schedule: Monday through Friday, 8:30 a.m. to 4:30 p.m., 35 hours per week

Responsibilities:

-Greet customers or visitors, respond to inquiries, and, if necessary, notify the appropriate person of a visitor’s arrival;

- Handling cash, receiving Interac transfers to provide service to internal clients, processing mail

-Collect any complaints made against the organization and refer them to the designated person in charge;

-Forward calls to the appropriate individuals and take messages, as needed;

-Ensure that general information documents are kept up to date to support reception staff in their daily tasks;

-Perform tasks related to receiving, sorting, distributing, preparing, and sending mail;

-Receive and process all...