CUSTOMER EXPERIENCE SPECIALIST (Boucherville)
Honda de boucherville • boucherville, Canada
Role Description
CUSTOMER EXPERIENCE SPECIALIST
Want to join a winning team passionate about cars?
We’re looking for an enthusiastic Customer Experience Specialist who loves interacting with people and wants to make a difference in every interaction!
Your day-to-day with us
- Prepare customer files and ensure everything is ready for delivery
- Confirm appointments and ensure impeccable follow-up
- Deliver vehicles (new and used) and explain all features and technologies
- Introduce the after-sales service department and schedule the first service appointment
- Follow up on financial products and accessories
- Answer customer questions and ensure they leave 100% satisfied
- Handle vehicle registration with the SAAQ and collect final fees
- Follow up on customer satisfaction after delivery
What we’re looking for
- Someone passionate about customer service
- Enjoy building genuine con...