Customer Experience Specialist - québec city (Quebec City)

At GoldCare, we're on a mission to make healthcare smoother and smarter delivering cutting‑edge information management software that empowers clinics, and providers to focus less on paperwork and more on people. For decades, our solutions have been the go‑to for healthcare professionals who value precision, efficiency, and simplicity.

About the role:

This is a customer‑facing, early‑career role that supports customer success, implementation, and project delivery. You will work closely with senior Customer Experience Managers to support customer implementations, assist with projects, and build strong relationships that drive adoption and long‑term customer success. This role is ideal for professionals in Home & Community Care or Long‑Term Care who are looking for a career change—leveraging their industry knowledge in a customer‑facing role with room to grow.

Important: To be considered, you must have direct experience working in Home & Community Care or Long...