Customer-Focused Equipment Administrator
Bayshore HealthCare • markham, Canada
Role Description
Manage equipment logistics and client interactions as an Equipment Administrator. Ensure high levels of customer satisfaction through effective communication and oversight of equipment rentals.
In this essential role, you will handle equipment inventory, engage with HCCSS and subcontractors, and manage scheduling for pickups and maintenance. Your efforts will contribute to reducing errors, enhancing customer service efficiency, and supporting operational workflows. Strong empathy and active listening are fundamental in providing support to clients.
Key Responsibilities:
• Confirm and schedule equipment rentals with clients
• Maintain communication with logistics personnel
• Execute internal reporting on equipment status
• Follow up on missed pickups and rescheduling
• Support preventative maintenance and pump replacements
Requirements:
• High school diploma or equivalent experience
• 2-3 years in admin or customer service roles
• Proficiency in computer...
In this essential role, you will handle equipment inventory, engage with HCCSS and subcontractors, and manage scheduling for pickups and maintenance. Your efforts will contribute to reducing errors, enhancing customer service efficiency, and supporting operational workflows. Strong empathy and active listening are fundamental in providing support to clients.
Key Responsibilities:
• Confirm and schedule equipment rentals with clients
• Maintain communication with logistics personnel
• Execute internal reporting on equipment status
• Follow up on missed pickups and rescheduling
• Support preventative maintenance and pump replacements
Requirements:
• High school diploma or equivalent experience
• 2-3 years in admin or customer service roles
• Proficiency in computer...