Customer-Focused Medical Office Assistant
TELUS • montreal (administrative region), Canada
Role Description
Shape patient experiences as a Customer-Focused Medical Office Assistant in a dynamic environment committed to innovation and excellence in healthcare service delivery.
This temporary, full-time position involves scheduling appointments, managing physician communications, and providing exceptional service to high-profile patients. Your role will be critical in ensuring efficient operations, ensuring every interaction is handled with care, professionalism, and attention to detail. You will thrive in this fast-paced setting while providing a customer-centric experience that aligns with the clinic's mission.
Key Responsibilities:
• Schedule and manage patient appointments
• Assist physicians with their requests efficiently
• Respond to patient calls with professionalism
• Sort important messages for medical staff
• Coordinate follow-up appointments with external clinics
Requirements:
• High school diploma required
• At least one year of customer service exper...
This temporary, full-time position involves scheduling appointments, managing physician communications, and providing exceptional service to high-profile patients. Your role will be critical in ensuring efficient operations, ensuring every interaction is handled with care, professionalism, and attention to detail. You will thrive in this fast-paced setting while providing a customer-centric experience that aligns with the clinic's mission.
Key Responsibilities:
• Schedule and manage patient appointments
• Assist physicians with their requests efficiently
• Respond to patient calls with professionalism
• Sort important messages for medical staff
• Coordinate follow-up appointments with external clinics
Requirements:
• High school diploma required
• At least one year of customer service exper...