Customer Representative at FedEx
FedEx Canada • niagara falls, Canada
Role Description
Elevate customer interactions and support operations as a Customer Representative at FedEx. This role focuses on providing accurate information, promoting sales, and ensuring excellent service during every customer engagement.
In this position, you'll assist customers directly while performing vital administrative tasks for smooth operations. Candidates should possess a high school diploma, with a preference for college education, along with excellent interpersonal and problem-solving skills. Knowledge of Canadian Customs regulations and FedEx’s products is advantageous for those seeking to excel.
Key Responsibilities:
• Provide accurate information to customers in real-time
• Assist in driving sales and generating incremental revenue
• Perform necessary administrative tasks for efficiency
• Handle packages weighing up to 150 lbs with proper equipment
• Maintain compliance with mandatory training and testing
Requirements:
• High school diploma, college diplom...
In this position, you'll assist customers directly while performing vital administrative tasks for smooth operations. Candidates should possess a high school diploma, with a preference for college education, along with excellent interpersonal and problem-solving skills. Knowledge of Canadian Customs regulations and FedEx’s products is advantageous for those seeking to excel.
Key Responsibilities:
• Provide accurate information to customers in real-time
• Assist in driving sales and generating incremental revenue
• Perform necessary administrative tasks for efficiency
• Handle packages weighing up to 150 lbs with proper equipment
• Maintain compliance with mandatory training and testing
Requirements:
• High school diploma, college diplom...