Customer Sales Specialist I
Arrow Electronics, Inc. • tlaquepaque, Mexico
Role Description
**Position**:
Customer Sales Specialist I
Principal Accountabilities
- Responsible for the day-to-day sales activities, sales support and customer service tasks for specified customers and assigned accounts.
Maintains efficiencies in corporate operational processes and procedures.
Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
- Problem Resolution: Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems.
Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.
Handles local expediting and assists global opportunities through local escalation.
Provide proactive notification to customer of changes to delivery status, conduct bond reviews with customer (S...