Customer Service Expert for Victoria Location
Canadian Manufacturing • victoria, Canada
Role Description
Become a Customer Service Specialist at Convoy Supply in Victoria. Focus on timely delivery and customer satisfaction while engaging with our diverse product range in an inspiring team atmosphere.
Convoy Supply, a leading distributor of construction materials, seeks a Customer Service Specialist. Responsibilities include managing customer transactions, coordinating with the operations team, and providing product insights. This role emphasizes collaboration and requires swift problem resolution and communication skills.
Key Responsibilities:
• Process orders, quotes, and returns efficiently
• Collaborate with the operations team for deliveries
• Educate customers on product usage
• Generate and manage purchase orders
• Assist with inventory management in the warehouse
Requirements:
• Background in customer service, preferably in construction
• Strong problem-solving and decision-making skills
• Exceptional verbal and written communication
• Detail-ori...
Convoy Supply, a leading distributor of construction materials, seeks a Customer Service Specialist. Responsibilities include managing customer transactions, coordinating with the operations team, and providing product insights. This role emphasizes collaboration and requires swift problem resolution and communication skills.
Key Responsibilities:
• Process orders, quotes, and returns efficiently
• Collaborate with the operations team for deliveries
• Educate customers on product usage
• Generate and manage purchase orders
• Assist with inventory management in the warehouse
Requirements:
• Background in customer service, preferably in construction
• Strong problem-solving and decision-making skills
• Exceptional verbal and written communication
• Detail-ori...