Customer Service Representative - Bilingual- EN
Global Excel Management Inc. • montreal, Canada
Role Description
Bilingual Customer Service Representative – Assistance Services $22.56/h
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you!
As a Bilingual Customer Service Representative, you’ll be providing assistance to people from all around the world during travel-related medical and non-medical emergencies, and making a difference in their lives.
What does your typical day look like?
- Act as a resource person for the patient, family members and medical facilities regarding policy benefits and coverage information;
- Open the initial claim and refer the person to the most suitable healthcare providers;
- Pre‑approve medical tests and provide pertinent information to the customer on the products and services administered by the i...