Customer Service Representative

Responsibilities

• Process rental quotations, reservations, contracts, and invoices in compliance with company policies
• Assist Operations Manager with service administrative tasks
• Coordinate and track daily equipment pick‑ups and returns
• Work in a fast paced sales environment, providing helpful, quality service and sales
• Service writing; providing equipment maintenance and shop service records
• Assist with deliveries and preparing equipment for rental
• Identify customer needs and react appropriately while understanding market conditions and local competitors
• Suggest equipment and supplies to meet customer needs
• Answering customer inquiries urgently and efficiently
• Picking orders
• Putting away equipment and tools
• Continuous inventory checks
• General house keeping
• General warehouse duties
• Represent Northstar Equipment Rentals in a pro...