Customer Service Representative for Parking
Reimagined Parking • toronto, Canada
Role Description
Elevate your skills as a Customer Service Representative with Impark at York Street, assisting with parking inquiries. Engage with a dynamic customer base while meeting service quality goals.
This seasonal part-time role, available from June 28 to August 29, 2026, emphasizes a strong commitment to customer success. You'll be the first point of contact for new and existing monthly parking customers, providing accurate information and support. Critical decision-making and effective communication are essential in this fast-paced position.
Key Responsibilities:
• Act as brand ambassador during customer interactions
• Handle customer inquiries and complaints with empathy
• Monitor performance-based call assessments
• Generate comprehensive data for transaction records
• Support team members with troubleshooting issues
Requirements:
• Minimum 18 years of age
• 1 year of experience in high-volume settings
• Proficient data entry skills (minimum 40 WPM)
• St...
This seasonal part-time role, available from June 28 to August 29, 2026, emphasizes a strong commitment to customer success. You'll be the first point of contact for new and existing monthly parking customers, providing accurate information and support. Critical decision-making and effective communication are essential in this fast-paced position.
Key Responsibilities:
• Act as brand ambassador during customer interactions
• Handle customer inquiries and complaints with empathy
• Monitor performance-based call assessments
• Generate comprehensive data for transaction records
• Support team members with troubleshooting issues
Requirements:
• Minimum 18 years of age
• 1 year of experience in high-volume settings
• Proficient data entry skills (minimum 40 WPM)
• St...