CUSTOMER SERVICE REPRESENTATIVE - FT

Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world‑class customer service. The CSR is effectively the Company’s store‑front at the facility and serves as the internal representative of our company to aircraft owners, operators, business partners, and to the business aviation community.

Albuquerque, NM

Key Duties

• Catering to customers; confer with customers by telephone or in person in order to provide information about products and services.
• Reservation process; keep records of customer interactions and transactions. Record details of inquiries.
• Determine charges for services requested, collect payments, or arrange for billing.
• Acknowledge customer dissatisfaction and resolve complaints.