Customer Service Representative - Logistics - Up To
Rapido Solutions Group • guanajuato, Mexico
Role Description
We are Rapido Solutions Group, a company committed to connecting Mexico's best talent to hyper-growth businesses.Our objective is to radically change the Latin American work culture by creating opportunities for people from one of the best cities in Mexico, Guadalajara, to work at US logistics companies.At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, we combine diversity, joy, and passion to create a dynamic community that allows our people to thrive alongside our clients in one of the most important industries of the USA.
**What will you be doing?
**- Source the best truck for the right price to service priority shipments- Work closely with various internal teams to ensure both customer and carrier success.
- Ensure that all freight is moved on time and at a fair cost by tracking shipments and negotiating rates- Provide resolutions to time-sensitive issues that occur prior, during, and after transi...