Customer Service Representative

Grupo Tecma • saltillo, Mexico

Location saltillo, coahuila
Job Type Full-time
Posted June 10, 2026

Role Description

Position SummaryThe Customer Service Representative is responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
This position serves as the primary point of contact for customers and plays a key role in maintaining positive customer relationships.QualificationsEducation: Bachelor's degree required.ExperienceMinimum 1–3 years of experience in customer service, customer support, or a related role.Experience working in a fast-paced environment preferred.Skills & CompetenciesExcellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Customer-focused mindset with a professional and positive attitude.Proficiency in Microsoft Office Suite and CRM systems.Strong organizational and multitasking skills.Ability to work independently and as part of a team.Attention to detail and accuracy.Preferred Qualificatio...

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