Customer Service Representative (San Pedro Tlaquepaque)
Link-Worldwide • tlaquepaque, Mexico
Role Description
Position: Customer Service RepresentativeArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.With **** sales of $37billion, the company serves over 90,000 customers across 228 worldwide locations and focuses on telecommunications, information systems, transportation, medical, industrial, and consumer electronics.Arrow connects customers to the right technology at the right place, time, and price, delivering value through technology solutions that improve business and daily life.What You'll Be DoingResponsible for the Order to Invoice process, including order entry & maintenance, managing inbound customer order formats (Excel, PDF, fax, etc.), submitting SIMS Setup Requests (SSRQ) with value‐added, NCNR, and COP information, and setting up MyArrow accounts and PCPRCE2 maintenance for contract pricing.Support the sales team with direct customer contact within planned ...