Customer Service Representative
Bank of Montreal • vancouver, Canada
Role Description
Application Information
Application Deadline: 06/19/2026. Address: 8324 Granville Street. Job Family Group: Retail Banking Sales & Service.
Eligibility and Work Hours
Part‑time position (minimum 18.75 hours weekly). Employees should be flexible to work within branch hours, available 3-5 days each week, and must be able to work Monday through Saturday. Fluency in English plus Cantonese/Mandarin is preferred.
Key Responsibilities
Deliver exceptional service to BMO customers and prospects by identifying their needs and providing advice on financial solutions that serve their best interests. Collaborate within the branch and across BMO partners to achieve a smooth customer experience and meet business goals. Initiate referrals to BMO colleagues and support customer banking requests, handling transactions and inquiries. Welcome customers warmly and execute banking services seamlessly. Advise on digital and self‑serve options to simplify banking...