Customer Service Specialist

**Customer Service Specialist**Augusta Sportswear de Mexico - Momentec Brands**Job Type**: Full-TimeLocation: On-Site (Merida, Yucatan)As a Customer Service Specialist (CSS), you will serve as a trusted and empathetic point of contact for our customers.Your primary goal will be to provide timely, accurate, and effective solutions while fostering a positive and professional experience.In this role, you will:- Identify customer needs, provide solutions, and offer best-in-class support for product inquiries and order resolutions.
- Take and accurately enter sales orders with a strong attention to detail.
- Work with internal teams to ensure seamless resolution of customer concerns.
- Approach every interaction with empathy and a solutions-driven mindset, ensuring customers feel valued and supported.Qualifications:- English: Business fluent or native proficiency.
- High school diploma or equivalent.
- Minimum 2 years of experience in a call center or customer support...