Customer Service Specialist
Advanced Energy Industries, Inc • mexicali, Mexico
Role Description
**CUSTOMER SERVICE SPECIALIST.
****ESSENTIAL RESPONSIBILITIES**:- Maintains top level customer requirements to drive total manufacturing requirements.
- Collaborate to Improve Customer Lead Times and On Time Delivery Customer Requirement.
- Analyzes customer requirements and creates level-load schedules (if applicable), which satisfy customer requirements and provide a smooth production flow through work centers.
- Creates/submits production schedule options to Production Manager for approval.
- Minimizes inventory levels by accurately managing customer requirements.
- Leads the process for sales order change management resulting from changes in quantity, design configuration, part number, Change in Design effectivity and schedule dates.
- Provides MRP oversight and is the SME for MRP related issues, training, and accuracy.
- Working with Operations, leads slow moving WIP process to ensure WIP is flowing through production.
- Supports the Operatio...