Customer Service Supervisor At Petsmart Northeastern Ontario
PetSmart Store Support Group • northeastern ontario, Canada
Role Description
Overview
Become a Customer Service Supervisor at PetSmart, focusing on exceptional pet parent experiences. Lead store initiatives while ensuring safety and quality within the team and store environment. As a Customer Service Supervisor, you will oversee associate development, manage store operations, and drive the pet parent experience. Drive excellence in customer service while ensuring a protected and engaging environment for pets and pet parents at PetSmart.
Responsibilities
- Lead and mentor associates to enhance their development
- Validate operational tasks and engagement compliance
- Manage pet parent experiences across all platforms
- Ensure safety and cleanliness of the store
- Oversee live pet sales and adoption processes
Qualifications
- 2+ years of retail experience in customer-focused roles
- Preferred leadership experience in retail
- Full-time availability with adaptable...