Customer Service Supervisor Shoppers Drug Mart
Shoppers Drug Mart • vermilion, Canada
Role Description
Enhance community service as a Customer Service Supervisor at Shoppers Drug Mart. Manage cash and merchandising operations to deliver an exceptional customer experience.
Your role as Customer Service Supervisor is pivotal at Shoppers Drug Mart, where you will lead cashier training and ensure compliance with operational procedures. Upholding high standards in customer service, you’ll address inquiries and resolve issues, benefiting from the support of a trusted national brand.
Key Responsibilities:
• Train staff on store policies and job functions
• Enforce loss prevention and cash tracking measures
• Maintain the store’s visual merchandising standards
• Handle customer inquiries and service challenges
• Ensure housecleaning and store image compliance
Requirements:
• Exceptional planning and judgment skills
• Independent thinking and problem-solving abilities
• Organized with efficient time management skills
• Proficient in computer usage
• Knowled...
Your role as Customer Service Supervisor is pivotal at Shoppers Drug Mart, where you will lead cashier training and ensure compliance with operational procedures. Upholding high standards in customer service, you’ll address inquiries and resolve issues, benefiting from the support of a trusted national brand.
Key Responsibilities:
• Train staff on store policies and job functions
• Enforce loss prevention and cash tracking measures
• Maintain the store’s visual merchandising standards
• Handle customer inquiries and service challenges
• Ensure housecleaning and store image compliance
Requirements:
• Exceptional planning and judgment skills
• Independent thinking and problem-solving abilities
• Organized with efficient time management skills
• Proficient in computer usage
• Knowled...