Customer Success Coordinator (LAM) - SaaS/IoT, Sales Support + Customer Advocacy

Customer Success Coordinator (LAM) - SaaS/IoT, Sales Support + Customer Advocacy

Are you a confident communicator who thrives at the crossroads of customer success and sales? At Keycafe, we’re looking for a Customer Success Coordinator who can build lasting relationships with our customers, anticipate their needs, and drive growth through upselling and account expansion. This role combines sales savvy with customer advocacy—ensuring every interaction leaves clients more successful and more connected to our platform. You’ll need sharp intuition, strong analytical skills, and an entrepreneurial mindset to manage your own workflow. If you love helping customers succeed while being motivated by commission-based rewards, this is the opportunity to turn your drive into impact.

Base pay range

$25,000.00/yr – $40,000.00/yr

What You’ll Do

• Guide customers through onboarding, adoption, and ongoing support to ensure long-term success.
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