Customer Success Manager

At CoLab, we help engineering teams bring life‑changing products to the world years sooner. Our platform is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers include the largest engineering organizations in the world spanning from industrial equipment, consumer products, automotive, aerospace & defense, and shipbuilding industries.

About the role

As a Customer Success Manager , you will lead the post‑sale customer journey for a portfolio of Commercial and Enterprise customers to drive successful onboarding, product adoption, and progress customers toward clear business outcomes. You’ll be part of a cross‑functional account team, working closely with Customer Engineering Advisors to align product adoption to customers’ technical workflows and partnering with Sal...