Customer Success Manager - LatAm
Confidential • Santo Domingo, Ecuador
Role Description
U.S.-based EV infrastructure company seeking a Customer Success Manager to support Enterprise Post-Sales Onboarding
Location: Remote
Time-Zone: U.S. Central Time (CST)
Terms: Full-time, Independent contractor
Compensation: $1,200/mo, negotiable based on experience
ABOUT THE ROLE:
A fast-growing U.S.-based EV charging infrastructure company is seeking a highly organized Customer Success Manager to support post-sales operations, customer onboarding, and long-term account success.
The company installs EV charging systems in apartment communities across the United States, working closely with property developers, contractors, electricians, and property management teams. After a deal is signed, the Post-Sales team takes ownership of the customer journey; from hardware shipment and installation through onboarding, activation, billing setup, and ongoing support.
With hundreds of properties in various onbo...