Customer Success Manager

Customer Success 

The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and/or Etilize solutions.   

The Customer Success Managers are a vital, customer-facing component of NIQ Brandbank, working with our key customers often face-to-face. Their primary goal is to build strong, long-term relationships with our customers by proactively addressing their needs and helping them maximize the value they get, across the suite of solutions both Brandbank and/or Etilize offer.  

Job Purpose 

The Customer Success Manager role is responsible for building strong relationships with their customers, understanding their needs and goals and ensuring they drive maximum ...