Customer Support Associate Role at RONA

RONA • victoria, Canada

Location victoria, capital regional district
Job Type Full-time
Posted June 01, 2026

Role Description

Join RONA as a Customer Support Associate and make an impact. This role is centered around providing excellent service and managing customer orders effectively.
RONA is seeking a dedicated Customer Support Associate to enhance our customer service team. You will assist customers with inquiries, handle special orders, and maintain an organized shopping environment. Your proactive approach and attention to inventory are crucial for our operational success.
Key Responsibilities:
• Assist customers with inquiries in-store and over the phone
• Manage special orders by confirming specifics and prices
• Ensure store areas are well stocked and organized
• Stay updated on ongoing promotions and events
• Engage in training to improve product knowledge and skills
Requirements:
• Must possess effective selling abilities and customer service focus
• Strong communication and interpersonal skills are essential
• Experience in a customer service role required
• Capa...

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