Customer Support Role Day Shift Mississauga

Overview

Join Northern Communications as a Customer Support Specialist on a day shift and help transform lives with your customer service skills. Provide reliable support while engaging with both English and French-speaking clients. This role is designed for those who excel in problem-solving and enjoy making meaningful connections with callers. You’ll gather information, assess needs, and ensure that each caller feels valued and heard. Use your exceptional communication talent to make a difference in your community.

Key Responsibilities

• Act as a dependable point of contact for callers
• Evaluate and coordinate appropriate responses or dispatch
• Execute follow-up communications to keep callers informed
• Use various communication systems to relay information
• Exhibit a positive demeanor during all interactions

Requirements

• Completion of Secondary School Diploma
• Experience in customer ...