Customer Technical Support (Cali)

Our client, a telematics solutions company for ground transportation in the United States, has been in the market for over eight years and offers significant growth opportunities. They are committed to facilitating fleet operations and driving innovation in the development of technological solutions for the industry.

We are looking for technicians, technologists, and/or professionals in electricity, electronics, and related engineering fields, as well as proactive, organized individuals with knowledge of new technologies and customer service for the position of Technical Support.

English level: Minimum B2 or higher (spoken and written) - Mandatory.

Responsibilities

• Verify the documentation of product and service installations.
• Document and follow up on the information provided by clients regarding their fleets.
• Periodically check the proper functioning of the platforms.
• Provide information, answer questions, and resolv...