CX Learning Experience Designer at Dialpad
Dialpad Japan • kitchener, Canada
Role Description
Join Dialpad as a CX Learning Experience Designer and elevate our customer training programs. Leverage your expertise in instructional design and multimedia development to create impactful training solutions.
In this pivotal role, you will design and implement innovative learning experiences for Dialpad's CX team and Dialpad University. With over 5 years of experience in training and LMS administration, you will oversee course management while ensuring alignment with organizational goals. Utilizing your skills in adult learning principles, you'll create engaging content that drives learner success.
Key Responsibilities:
• Analyze learning needs to develop effective training programs
• Create multimedia instructional content for diverse learning methods
• Apply adult learning principles for learner-centric solutions
• Integrate materials with LMS capabilities for engaging experiences
• Collaborate with teams for seamless execution ...
In this pivotal role, you will design and implement innovative learning experiences for Dialpad's CX team and Dialpad University. With over 5 years of experience in training and LMS administration, you will oversee course management while ensuring alignment with organizational goals. Utilizing your skills in adult learning principles, you'll create engaging content that drives learner success.
Key Responsibilities:
• Analyze learning needs to develop effective training programs
• Create multimedia instructional content for diverse learning methods
• Apply adult learning principles for learner-centric solutions
• Integrate materials with LMS capabilities for engaging experiences
• Collaborate with teams for seamless execution ...