Cybersecurity Specialist at CDW
CDW • mississauga, Canada
Role Description
Join CDW as a Cybersecurity Specialist, providing second-level technical support. Your expertise in Network, Information, or Endpoint Security will be key in enhancing client security.
This role requires a Bachelor's degree or significant IT experience, including security operations. You will analyze cybersecurity incidents, manage system performance issues, and develop Standard Operating Procedures (SOPs). Your technical know-how will strengthen client relationships and support continuous improvement in service delivery.
Key Responsibilities:
• Monitor and resolve 24x7 support requests
• Analyze system crashes and conduct troubleshooting
• Improve workflow efficiencies to minimize false positives
• Provide mentorship and guidance to junior team members
• Develop knowledge base articles and SOPs
Requirements:
• Bachelor’s degree in a related field or equivalent experience
• 1 year of security experience in...
This role requires a Bachelor's degree or significant IT experience, including security operations. You will analyze cybersecurity incidents, manage system performance issues, and develop Standard Operating Procedures (SOPs). Your technical know-how will strengthen client relationships and support continuous improvement in service delivery.
Key Responsibilities:
• Monitor and resolve 24x7 support requests
• Analyze system crashes and conduct troubleshooting
• Improve workflow efficiencies to minimize false positives
• Provide mentorship and guidance to junior team members
• Develop knowledge base articles and SOPs
Requirements:
• Bachelor’s degree in a related field or equivalent experience
• 1 year of security experience in...