Data and Evaluation Specialist
AI Rudder • Jakarta, Indonesia
Role Description
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.
Responsibilities:
- Prepare, clean, annotate, and organize large-scale datasets for AI model development, especially NLP, ASR, and NLU projects.
- Conduct data analysis and testing to identify issues, improve model performance, and generate actionable insights.
- Validate and review data to ensure accuracy, consistency, and overall model quality.
- Evaluate AI outputs, inc...