Defined Contributions Comer Solutions Specialist

Alight • Puerto Rico, Puerto Rico

Location Puerto Rico, Puerto Rico
Job Type Regular
Posted June 03, 2026

Role Description

Role

This role involves handling inbound calls and providing financial education on complex retirement-related questions, investment, and payment options for plan participants. It focuses on both qualified and non-qualified retirement plan benefits. Ideal candidates should have a financial background, enjoy educating and supporting others, and possess strong listening, communication, and problem-solving skills. Knowledge of Defined Contribution and/or Defined Benefit plans is essential.

Responsibilities

  • Handling inbound calls and providing financial education.
  • Answering complex questions, investment and payment options available to plan participants.
  • Offering guidance on appropriate tools and services.
  • Providing information and guidance around the effects of plan distributions, loans, investment choices and other specific plan rules.
  • Working independently to troubleshoot and research issues, and develop solution...

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