Desjardins Member Reception Associate
Desjardins • sept îles, Canada
Role Description
Become a Desjardins Member Reception Associate and create positive first impressions for our members. This full-time role emphasizes customer care and efficient service delivery.
With clear responsibilities in member interaction, you'll be the face of Desjardins, ensuring member satisfaction at every stage. Your two years of experience will be instrumental in directing clients effectively and assisting them with various services. You'll also be responsible for maintaining member engagement and realizing sales opportunities.
Key Responsibilities:
• Greet members and assess their service needs
• Direct customers to the right support or channels
• Manage waiting periods and oversee member satisfaction
• Promote autonomy in using Desjardins digital tools
• Schedule member appointments as per established processes
Requirements:
• High school diploma in a related field
• Minimum of two years of relevant experience
• Proficiency in French is essential
• Exc...
With clear responsibilities in member interaction, you'll be the face of Desjardins, ensuring member satisfaction at every stage. Your two years of experience will be instrumental in directing clients effectively and assisting them with various services. You'll also be responsible for maintaining member engagement and realizing sales opportunities.
Key Responsibilities:
• Greet members and assess their service needs
• Direct customers to the right support or channels
• Manage waiting periods and oversee member satisfaction
• Promote autonomy in using Desjardins digital tools
• Schedule member appointments as per established processes
Requirements:
• High school diploma in a related field
• Minimum of two years of relevant experience
• Proficiency in French is essential
• Exc...