Deskside Support & Infrastructure Operations Analyst
GTT, LLC • toronto, Canada
Role Description
Take on the role of Deskside Support and Infrastructure Operations Analyst in Toronto with a hybrid work flexibility. Leverage your skills in Microsoft environments to enhance user support and infrastructure stability.
This contract position requires an experienced analyst with 5-8 years in IT operations, tasked with overseeing deskside support and leading a team in complex technical environments. You will act as a key resource for device management and operational procedures, ensuring a seamless user experience across the organization.
Key Responsibilities:
• Lead infrastructure operations and deskside support activities
• Provide hands-on support for endpoint and infrastructure challenges
• Manage lifecycle of laptops and endpoints efficiently
• Support and enhance Microsoft technologies and services
• Monitor infrastructure health and troubleshoot issues
Requirements:
• 5-8 years of relevant infrastructure su...
This contract position requires an experienced analyst with 5-8 years in IT operations, tasked with overseeing deskside support and leading a team in complex technical environments. You will act as a key resource for device management and operational procedures, ensuring a seamless user experience across the organization.
Key Responsibilities:
• Lead infrastructure operations and deskside support activities
• Provide hands-on support for endpoint and infrastructure challenges
• Manage lifecycle of laptops and endpoints efficiently
• Support and enhance Microsoft technologies and services
• Monitor infrastructure health and troubleshoot issues
Requirements:
• 5-8 years of relevant infrastructure su...