Digital Solutions Director at Pratt & Whitney
Prattwhitney • longueuil, Canada
Role Description
Lead digital initiatives for the Aftermarket business as a Digital Solutions Director at Pratt & Whitney Canada in Longueuil, Quebec. Focus on innovative software strategies and enhancing customer service.
This full-time role demands expertise in digital transformation and a minimum of 14 years of relevant experience. You will guide critical projects in software development and data governance while promoting Agile methodologies and managing vendor partnerships. Your leadership will directly impact customer service enhancements and e-commerce modernization initiatives.
Key Responsibilities:
• Ensure 24/7 operation of customer-facing applications
• Oversee Customer Master Data team for data quality
• Drive continuous improvement in key projects
• Lead modernization of e-commerce platforms
• Develop a long-term customer service vision
Requirements:
• Bachelor’s or Master’s degree in STEM fields
• 14+ years of relevant experience in digital solutions
• St...
This full-time role demands expertise in digital transformation and a minimum of 14 years of relevant experience. You will guide critical projects in software development and data governance while promoting Agile methodologies and managing vendor partnerships. Your leadership will directly impact customer service enhancements and e-commerce modernization initiatives.
Key Responsibilities:
• Ensure 24/7 operation of customer-facing applications
• Oversee Customer Master Data team for data quality
• Drive continuous improvement in key projects
• Lead modernization of e-commerce platforms
• Develop a long-term customer service vision
Requirements:
• Bachelor’s or Master’s degree in STEM fields
• 14+ years of relevant experience in digital solutions
• St...