Director, Amazon Connect & CCaaS Transformation (Remote)

A leading digital services provider is seeking a Director for the Amazon Connect practice, responsible for scaling a CCaaS operation across various regions. This role requires expertise in Amazon Connect, managing P&L, and establishing strategic partnerships with AWS. Ideal candidates will have over ten years of experience in contact center technology, strong leadership abilities, and a proven track record of delivering results in fast-paced environments. Compensation includes a competitive salary and benefits package.
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