Director, Intelligent Automation & AI, Canada Operations
Manulife • toronto, Canada
Role Description
The Director, Intelligent Automation & AI, Canada Operations leads the design, build, and evolution of the enterprise augmentation agent portfolio across platforms such as Azure, Power Platform, and Salesforce. This role focuses on translating prioritized capabilities into operational solutions that improve quality, accelerate cycle times, and reduce exceptions. As a product and operations leader, the Director ensures delivery of measurable business outcomes rather than just technical deployments. This opportunity enables you to shape how operational AI is built and scaled, while influencing enterprise-wide transformation and innovation.
Position Responsibilities
Own and manage the delivery roadmap for the augmentation portfolio across business units, ensuring clear timelines, milestones, and value realization
Lead solution delivery across both low-code rapid deployments and complex builds, ensuring high standards of accuracy, reliability, and adoption
Position Responsibilities
Own and manage the delivery roadmap for the augmentation portfolio across business units, ensuring clear timelines, milestones, and value realization
Lead solution delivery across both low-code rapid deployments and complex builds, ensuring high standards of accuracy, reliability, and adoption