Director, IT Product Management, Client Management and Sales Enablement

Position Responsibilities

• Own product delivery across Client Management applications (client reporting, onboarding, servicing) and Sales Enablement platforms (Client 360, CRM, content enablement).
• Lead and develop a high‑performing team of engineers, analysts, and QA across agile squads; set goals, coach, and drive accountability.
• Partner with Product, Sales, Client Service, Marketing, Operations, and Compliance to shape roadmaps, prioritize backlogs, and translate business needs into actionable epics and user stories.
• Deliver strategic initiatives and platform modernization: scalability, performance, security, and data quality improvements.
• Oversee KLO, incident management, and SRE practices (SLAs/SLOs, reliability, change management) to ensure production stability.
• Establish delivery rigor: OKRs, KPIs, release cadences, dependency management, and cross‑team governance.
• Drive the book of work for Sales Enablemen...