Director of Clinical Operations
Thrive Group Canada • Hamilton, Canada
Role Description
Position Summary:
The Director of Clinical Operations (DCO) is a clinical leader who drives high-quality, resident-centered care across long-term care services while aligning daily operations with organizational strategy, values, and regulatory standards. This role provides leadership to nursing and interdisciplinary teams, fostering a culture of engagement, innovation, safety, and continuous learning. The DCO works with clinical leaders to ensure clinical practice excellence, staff education, and competency development, while ensuring consistent implementation of evidence-informed care models and organizational priorities. With accountability for resident care outcomes, quality improvement, compliance, and operational effectiveness, the role collaborates closely with internal leaders, external partners, and families to support coordinated, compassionate care. Additionally, the DCO contributes to financial stewardship, workforce planning, and system-level in...