Director of Digital Member Journey at Sun Life
Sun Life Financial • toronto, Canada
Role Description
Lead digital transformation initiatives as Sun Life's Director of Member Journey. Shape innovative client experiences in the Group Retirement Services sector, ensuring wealth objectives are met.
The Director – Member Journey Owner plays a pivotal role at Sun Life Financial. You will strategize and implement outstanding digital experiences while building lasting wealth relationships for clients and employers. Leveraging data analytics and industry insights, your leadership will drive product development aligned with business objectives and client needs.
Key Responsibilities:
• Set and communicate a visionary strategy for digital experiences
• Define measurable sales outcomes and report to leadership
• Prioritize critical features for squad delivery
• Foster collaboration across marketing and product teams
• Use client data to focus on essential features
Requirements:
• 7+ years in digital product delivery for wealth or retirement
• Proven experience in infl...
The Director – Member Journey Owner plays a pivotal role at Sun Life Financial. You will strategize and implement outstanding digital experiences while building lasting wealth relationships for clients and employers. Leveraging data analytics and industry insights, your leadership will drive product development aligned with business objectives and client needs.
Key Responsibilities:
• Set and communicate a visionary strategy for digital experiences
• Define measurable sales outcomes and report to leadership
• Prioritize critical features for squad delivery
• Foster collaboration across marketing and product teams
• Use client data to focus on essential features
Requirements:
• 7+ years in digital product delivery for wealth or retirement
• Proven experience in infl...