Director of Fairmont Gold (Club Lounge)
Fairmont Hotels & Resorts • fairmont hot springs, Canada
Role Description
Director of Fairmont Gold
The Director of Fairmont Gold plays a vital role in maintaining the resort’s level of perfection. The position requires a dynamic, business‑oriented leader who can communicate and motivate across all functional areas while maintaining the highest levels of guest satisfaction.
Competitive Salary
$83,000–$87,000 gross annually, based on prior experience and education.
Job Duties Include
- Oversee Fairmont Gold operations, ensuring the highest level of guest satisfaction and adherence to Fairmont Standards.
- Collaborate with In‑Room Dining, Front Office, Housekeeping and other departments to deliver seamless service and promote Fairmont Gold offerings.
- Manage room inventory, upgrades, and special projects using Fairmont Revenue Management philosophies.
- Lead, supervise and develop Fairmont Gold colleagues, maintaining effective communication and service excellence.
- Ensur...