Director of Spa

Overview

Fairmont Spa at The Fairmont Banff Springs is a 42,000 square foot spa rated best in Canada by Spa Magazines readers. As Director of Fairmont Spa Banff Springs, you will establish short‑term and long‑term goals to ensure the spa is recognized as one of the finest resort spas in the world. These goals focus on Employee Satisfaction, Guest Satisfaction, Financial Success, Health and Safety, and Environmental Stewardship.

Responsibilities

Reporting to the Hotel Manager, responsibilities and essential job functions include but are not limited to the following:

Job Duties Include:

• Direct the overall operation of the spa, ensuring seamless execution of both short‑and long‑term strategic plans while upholding the highest luxury service standards.
• Establish and ensure execution of departmental goals that align with the brand’s luxury positioning and guest experience expectations.
• Manage, train, and mot...