Dispatcher - Niagara Region Transit

Voyago is hiring one Part-Time Dispatcher for our Transit Operations in the Greater Niagara Region to fill a current vacancy. As an onsite Dispatcher for our On Demand Service, you will take pride in playing a key role in ensuring the independence and mobility of our city's most vulnerable passengers. Your efforts will directly contribute to their ability to access essential services, appointments, and daily activities safely and comfortably by delivering excellent customer service, care and respect.

Your Role

You will be responsible for responding to calls quickly and efficiently, while maintaining a calm and professional demeanor during critical situations.

• You are responsible for the dispatch of drivers and providing accurate direction
• You are responsible for a high degree of customer service
• You thrive in a fast paced high stress environment
• You will provide on demand support to drivers and manage the on-de...