Ejecutivo De Ventas Bilingüe Call Center
At&T Mexico • guadalajara, Mexico
Role Description
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As a Bilingual Sales Representative, you'll be trained to address a broad range of customer service call types - collections, retention, sales coordination, billing and adjustments and advanced technical support.You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records.Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services.Your consultative approach will help you find the right solutions for customers, providing an outstanding customer experience while meeting and achieving sales goals that help you max out your bonus potential.Every day will include a variety of interactions with customers in the U.S. You'll instill confidence and loyalty in your customers, providing effective service and improving rete...