Emergency Response Dispatch Operator
Kandor Management • hamilton, Canada
Role Description
Take on a crucial Dispatch/SOC Operator role focused on emergency communication and security oversight within a retail site in the Hamilton Area. Ensure safety through monitoring and prompt incident response.
As a Dispatch/SOC Operator, you will manage emergency calls and maintain a watchful eye over all security operations. Your responsibilities include dispatching security staff, monitoring various systems, and providing exceptional customer service to visitors and staff amidst emergency situations.
Key Responsibilities:
• Monitor alarm and surveillance systems diligently
• Respond to incidents and dispatch security personnel
• Maintain accurate records of daily activities and incidents
• Conduct emergency drills and evacuations as required
• Support access control and visitor verification processes
Requirements:
• High school diploma or equivalent is required
• Previous experience in security operations is preferred
• First Aid/CPR certification is a...
As a Dispatch/SOC Operator, you will manage emergency calls and maintain a watchful eye over all security operations. Your responsibilities include dispatching security staff, monitoring various systems, and providing exceptional customer service to visitors and staff amidst emergency situations.
Key Responsibilities:
• Monitor alarm and surveillance systems diligently
• Respond to incidents and dispatch security personnel
• Maintain accurate records of daily activities and incidents
• Conduct emergency drills and evacuations as required
• Support access control and visitor verification processes
Requirements:
• High school diploma or equivalent is required
• Previous experience in security operations is preferred
• First Aid/CPR certification is a...