End User Experience Specialist

YIT - Urban developer and construction company • helsinki, Finland

Location helsinki, uusimaa
Job Type Full-time
Posted June 10, 2026

Role Description

Whatever is built in this world should be something we can trust, now and always. For us, each dream of a new home, every customer’s success and every solution the size of a city begins with people. A job well done is all about smart, shared choices that are brought to life with our finest work and expertise. This is how we do more than just build well. We build lasting value and joy of achievement. Tomorrow well built is made together.

We are looking for a practical, hands‑on specialist who improves end‑user experience through automation and continuous improvement in daily work. The role combines development on ServiceNow and related platforms with the use of AI and automation to simplify daily work and reduce manual effort. You are expected to develop your skills continuously and apply new technologies in practice.

What you'll do:

  • Configure and improve workflows, forms, and automations on ServiceNow and related ITSM platforms
  • Build smal...

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