End User Support Analyst for Ultra Maritime
Ultra Electronics Group • dartmouth, Canada
Role Description
Elevate your IT career as a Senior End User Support Analyst at Ultra Maritime in Dartmouth. This role emphasizes customer-focused support alongside technical expertise in networking.
You'll provide essential on-site IT support, handling everything from hardware installation to complex networking troubleshooting. Your experience will directly impact local customers while you work alongside the global Digital Transformation team. This role also requires strong communication and relationship-building skills with executives and other staff.
Key Responsibilities:
• Provide local site management for IT support
• Resolve technical issues through the global service desk
• Install and connect devices for users
• Manage patching for local infrastructure
• Support the network and server teams as needed
Requirements:
• 5+ years of IT technical support experience
• Networking fault diagnostics proficiency
• MCSE or similar certification preferred
• Strong knowled...
You'll provide essential on-site IT support, handling everything from hardware installation to complex networking troubleshooting. Your experience will directly impact local customers while you work alongside the global Digital Transformation team. This role also requires strong communication and relationship-building skills with executives and other staff.
Key Responsibilities:
• Provide local site management for IT support
• Resolve technical issues through the global service desk
• Install and connect devices for users
• Manage patching for local infrastructure
• Support the network and server teams as needed
Requirements:
• 5+ years of IT technical support experience
• Networking fault diagnostics proficiency
• MCSE or similar certification preferred
• Strong knowled...