Engineering Specialist in Customer Defect Tracking
Veralto • mississauga, Canada
Role Description
Join Veraltos' efforts to enhance product reliability in London, Ontario as a Customer Defect Tracking Engineering Specialist. You’ll address issues and refine engineering standards effectively.
Reporting to the Director of Product Verification & Assurance, this position focuses on the Customer Defect Tracking & Resolution initiative. Your expertise will help translate real-world field performance into actionable insights, driving collaborative improvements in operational processes across departments.
Key Responsibilities:
• Analyze field issues to unveil systemic patterns
• Drive cross-functional issue resolution efforts
• Verify and validate corrective action plans
• Integrate field insights into updated engineering frameworks
• Facilitate communication of status and outcomes
Requirements:
• Bachelor’s degree in Engineering or relevant discipline
• Field support experience with reliability methods
• Strong analytical and root cause analysis skills
...
Reporting to the Director of Product Verification & Assurance, this position focuses on the Customer Defect Tracking & Resolution initiative. Your expertise will help translate real-world field performance into actionable insights, driving collaborative improvements in operational processes across departments.
Key Responsibilities:
• Analyze field issues to unveil systemic patterns
• Drive cross-functional issue resolution efforts
• Verify and validate corrective action plans
• Integrate field insights into updated engineering frameworks
• Facilitate communication of status and outcomes
Requirements:
• Bachelor’s degree in Engineering or relevant discipline
• Field support experience with reliability methods
• Strong analytical and root cause analysis skills
...